At Elevate Painting Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you have any questions, feel free to contact us at 0489 070 449 or via email at info@elevatepaintingsolutions.com.au.
Information We Collect
1. Personal Information
We may collect personal information you voluntarily provide when you:
- Request a quote
- Contact us via the website
- Book our services
- Subscribe to our newsletter or marketing materials
This information may include:
- Your name
- Contact details (phone number, email address, physical address)
- Project details (e.g., property type, painting requirements)
2. Automatically Collected Information
When you visit our website, we may automatically collect non-identifiable information, including:
- Your IP address
- Browser type and version
- Pages you visit and the time spent on them
- Referring website or search query
This information helps us improve your experience on our site.
How We Use Your Information
We collect and use your information for the following purposes:
- Service Delivery: To provide quotes, deliver painting services, and manage customer relationships.
- Communication: To respond to inquiries, send confirmations, and notify you about updates or offers.
- Marketing: To share promotions, special offers, and other relevant updates (you may opt out at any time).
- Website Improvement: To analyze user behavior and improve our website and services.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: With trusted partners and contractors who assist in delivering our services (e.g., painters, suppliers).
- Legal Obligations: When required by law or in response to valid requests by public authorities (e.g., court orders).
- Business Operations: In the event of a merger, acquisition, or business sale, your information may be transferred as part of the transaction.
Data Protection
We take reasonable steps to protect your information, including:
- Secure storage of electronic and physical data
- Use of encryption technologies where appropriate
- Regular review and updating of security measures
However, no system is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights
You have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Update Your Information: Correct any inaccuracies in your personal data.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Request Deletion: Ask us to delete your personal data, subject to legal or contractual obligations.
To exercise any of these rights, please contact us at info@elevatepaintingsolutions.com.au or 0489 070 449.
Use of Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Analyze website traffic
- Deliver a more personalized experience
You can disable cookies in your browser settings; however, this may impact your ability to use some features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Changes will be posted on this page, and the updated policy will take effect immediately.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Phone: 0489 070 449
Email: info@elevatepaintingsolutions.com.au
Address: Perth, Western Australia