Terms and Conditions for Elevate Painting Solutions

Welcome to Elevate Painting Solutions. By accessing our website or engaging our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully. If you disagree with any part of these terms, you should not use our website or services.


General Terms

  1. Service Scope
    Elevate Painting Solutions provides residential and commercial painting services as outlined on our website. All services are subject to agreement and availability.
  2. Eligibility
    Clients must be 18 years or older and capable of entering a binding contract to engage our services.
  3. Accuracy of Information
    We strive to keep all website content accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or timeliness of any information on our site.

Quotes and Pricing

  1. Free Quotes
    Our initial quotes are provided free of charge and are non-binding.
  2. Pricing Adjustments
    Prices are subject to change based on the scope of work, material costs, and additional requirements identified during the project.
  3. Acceptance of Quotes
    Clients must accept quotes in writing or via email to proceed with the booking.

Payment Terms

  1. Deposit
    A deposit of 20% of the quoted price is required to secure a booking. The remaining balance is due upon project completion unless otherwise agreed.
  2. Payment Methods
    Payments can be made via bank transfer, credit card, or other methods specified during the agreement process.
  3. Late Payments
    Late payments may incur additional fees as outlined in your agreement.

Cancellations and Refunds

  1. Cancellation Policy
    Clients must provide at least 48 hours’ notice for cancellations. Deposits may be forfeited for cancellations made with less notice.
  2. Refunds
    Refunds are issued solely at our discretion and only for work not yet performed.

Project Execution

  1. Work Schedule
    Project timelines will be agreed upon before commencement. Delays caused by weather or other unforeseen circumstances will be communicated promptly.
  2. Client Responsibilities
    Clients are responsible for ensuring the work area is clear and accessible. This includes removing furniture and personal items unless otherwise arranged.
  3. Quality Assurance
    We guarantee professional workmanship and will address any issues identified within 14 days of project completion.

Materials and Eco-Friendly Practices

  1. Material Selection
    We use eco-friendly, premium-grade paints as standard. Custom materials can be used upon request, subject to availability and pricing adjustments.
  2. Waste Disposal
    We adhere to environmentally friendly practices for waste disposal and cleanup.

Limitation of Liability

  1. No Guarantees
    While we strive to achieve the best possible results, outcomes may vary due to factors beyond our control, such as underlying surface conditions.
  2. Damage Waiver
    Elevate Painting Solutions is not liable for pre-existing damage to property or for any incidental damage caused during work unless due to negligence.

Intellectual Property

  1. Website Content
    All website content, including text, images, and logos, is the property of Elevate Painting Solutions and may not be used without our permission.
  2. Marketing Materials
    We may take photos of completed projects for marketing purposes. Clients who do not wish their property to be photographed should inform us in writing before project completion.

Privacy and Data

  1. Data Collection
    We collect client information only for communication, billing, and service delivery purposes. Please review our Privacy Policy for detailed information.
  2. Third-Party Sharing
    Client information will not be shared with third parties without consent unless required by law.

Dispute Resolution

  1. Communication
    We encourage clients to address any concerns with our team immediately.
  2. Arbitration
    Unresolved disputes will be handled through mediation or arbitration in accordance with Australian consumer laws.

Governing Law

These terms are governed by the laws of Western Australia. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of courts located in Perth.


Amendments to Terms

Elevate Painting Solutions reserves the right to update these terms at any time. Clients will be notified of significant changes via email or website updates.


For further questions about these Terms and Conditions, please contact us at:
Email: info@elevatepaintingsolutions.com.au
Phone: 0489 070 449

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